How to Make Your Advantage Crystal Clear
It’s common advice in marketing circles to “stand out.” And for a while, that was enough. Being different, unusual, or unique helped you attract attention in a crowded marketplace. But now? Almost everyone is different in some way. Novelty fades fast. What matters more than being different is being desirably different.
That is, making your message or offer unmistakably clear why choosing you is the better (best) decision.
Not all differences are even beneficial. Some actually backfire, as you’ll see in the examples below. If you want people to choose you, the real question isn’t “how are you different?” It’s “why is your way better *for me*?“
- “Faster” can be extremely helpful, but in some circumstances it implies lack of quality control or attention to detail.
- Most of us have probably dismissed the cheapest option before, either because it is “suspiciously” cheap, or because we assume less expense means lower quality.
- “New” isn’t always better, sometimes “new” becomes transparent and everyday very quickly.
My wife was laughing the other day because another participant at an event was openly and loudly complaining that the huge discounts on certain branded handbags at a nearby store meant the items were clearly knockoffs. This lady had stormed in and told the disinterested shop assistants her thoughts on the matter. Her identity was so wrapped up in this brand being expensive that she was horrified to now see them made more affordable, and she was baffled that nobody was ready or willing to take up the complaint with her.
I was in a fast food restaurant in the airport the other day, and they were clearly excited about their kiosks for self-service rather than talking to a human to make your order. The problem was as many people who enjoyed the multilingual convenience were complaining about the lack of their favourite options or customisations. There was also a bug in the system where some people were going to to miss their flights due to unannounced delays in “made to order” items that could and should have been flagged if a human had been part of the interaction.
It’s amazing the things we take for granted that are actually pretty neat. Cash registers for example used to have to be counted up at the end of each day and the earnings would have to be written down. Nowadays, most companies use a point of sale system. These machines digitally track every purchase – helping to digitally keep track of stock levels, profits/losses and other information. POS systems can also be linked up with accounting software to automatically calculate tax owed on earnings. We do not think of these things as revolutionary.
Advertising Your Advantage Not Just Your Difference
If you want your offer to stand out in a way that makes people want it, don’t just highlight what’s different, highlight what’s better in a way that’s relevant, useful, and easy to grasp.
Translate features into outcomes Don’t just say your course is “12 weeks long” or your system uses “AI.” Explain what that means for your audience.
Compare specific advantages over alternatives. Position what you do in contrast to what people are already trying (and are disappointed or frustrated by).
Use comparisons that make sense in your customer’s world. Avoid abstract benefits. Use real-life context and stories to show why your way is better. Works exceptionally well when you pull these from testimonials and case-studies.
Prove it without hype. Instead of vague superlatives like “best,”, “award-winning”, “leading,” or “world-class,” give a stat, a timeframe, or a specific guarantee.
Frame your message around what people really want. Most buyers don’t care how clever or unique your offer is. They care if it will help them make more money, save time, avoid pain, or gain something they value. Lead with that.
Bottom Line
Being different used to be enough to get attention. Today, attention isn’t the same as trust, and trust is what gets people to take action. Instead of just broadcasting how unusual or innovative you are, anchor your message in the meaningful advantage you offer.
Make it obvious how your approach solves a real problem or improves on the alternatives.
That’s what gives people a reason to choose you and make it easy to recommend you. Not just once, but over and over again.