Comments on: How to Turn Visitors into Raving Fans http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/ Build your business by sharing what you know Wed, 08 Feb 2012 23:51:50 +0000 hourly 1 http://wordpress.org/?v= By: The Happy Rock http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8443 The Happy Rock Thu, 17 Apr 2008 13:17:32 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8443 Chris, You have been putting out some great articles lately. I loved this one, pure business and services marketing concepts applied directly to blogs with a lot of thought. You have been connecting with me in a way that makes me want to subscribe....again. I dropped off months back, because the material wasn't connecting, but as off today you have won me back! Thanks for the great info. By the way that might make an interesting post, how to reconnect with readers after them being lost for a while. Keep up the great work. Chris,

You have been putting out some great articles lately. I loved this one, pure business and services marketing concepts applied directly to blogs with a lot of thought. You have been connecting with me in a way that makes me want to subscribe….again. I dropped off months back, because the material wasn’t connecting, but as off today you have won me back! Thanks for the great info.

By the way that might make an interesting post, how to reconnect with readers after them being lost for a while.

Keep up the great work.

]]> By: The Happy Rock http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19184 The Happy Rock Thu, 17 Apr 2008 13:17:00 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19184 Chris, You have been putting out some great articles lately. I loved this one, pure business and services marketing concepts applied directly to blogs with a lot of thought. You have been connecting with me in a way that makes me want to subscribe....again. I dropped off months back, because the material wasn't connecting, but as off today you have won me back! Thanks for the great info. By the way that might make an interesting post, how to reconnect with readers after them being lost for a while. Keep up the great work. Chris,

You have been putting out some great articles lately. I loved this one, pure business and services marketing concepts applied directly to blogs with a lot of thought. You have been connecting with me in a way that makes me want to subscribe….again. I dropped off months back, because the material wasn’t connecting, but as off today you have won me back! Thanks for the great info.

By the way that might make an interesting post, how to reconnect with readers after them being lost for a while.

Keep up the great work.

]]> By: vinni http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8239 vinni Fri, 04 Apr 2008 15:18:21 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8239 its hard to come by websites that offer genuine and simple advice that works. I really loved ur website, and though i am a first time visitor i am already a raving fan! this is great! its hard to come by websites that offer genuine and simple advice that works. I really loved ur website, and though i am a first time visitor i am already a raving fan! this is great!

]]> By: vinni http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19183 vinni Fri, 04 Apr 2008 15:18:00 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19183 its hard to come by websites that offer genuine and simple advice that works. I really loved ur website, and though i am a first time visitor i am already a raving fan! this is great! its hard to come by websites that offer genuine and simple advice that works. I really loved ur website, and though i am a first time visitor i am already a raving fan! this is great!

]]> By: James http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8169 James Tue, 01 Apr 2008 01:25:39 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8169 lol@ 11. Stalker - good stuff. Chris I can honestly say I am at 9 with your site, I have already passed on your site to several people. Thanks for putting out good content. lol@ 11. Stalker – good stuff.

Chris I can honestly say I am at 9 with your site, I have already passed on your site to several people. Thanks for putting out good content.

]]> By: James http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19182 James Tue, 01 Apr 2008 01:25:00 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19182 lol@ 11. Stalker - good stuff. Chris I can honestly say I am at 9 with your site, I have already passed on your site to several people. Thanks for putting out good content. lol@ 11. Stalker – good stuff.

Chris I can honestly say I am at 9 with your site, I have already passed on your site to several people. Thanks for putting out good content.

]]> By: Matt @ Kurb http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8103 Matt @ Kurb Fri, 28 Mar 2008 04:00:35 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8103 "Create something truly valuable rather than a vehicle for your own greed." great line, man! I think just to be thinking this way, having that kind of thought in your head is going to put you ahead of the pack. It's unfortunate that by necessity people often end up focusing on monetizing over producing stand out content. Also I've experimented recently posting articles based on the kind of search queries I've seen people coming in from. Bada bing bada boom. Record days on my blog. “Create something truly valuable rather than a vehicle for your own greed.”

great line, man! I think just to be thinking this way, having that kind of thought in your head is going to put you ahead of the pack.

It’s unfortunate that by necessity people often end up focusing on monetizing over producing stand out content.

Also I’ve experimented recently posting articles based on the kind of search queries I’ve seen people coming in from. Bada bing bada boom. Record days on my blog.

]]> By: Matt @ Kurb http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19181 Matt @ Kurb Fri, 28 Mar 2008 04:00:00 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19181 "Create something truly valuable rather than a vehicle for your own greed." great line, man! I think just to be thinking this way, having that kind of thought in your head is going to put you ahead of the pack. It's unfortunate that by necessity people often end up focusing on monetizing over producing stand out content. Also I've experimented recently posting articles based on the kind of search queries I've seen people coming in from. Bada bing bada boom. Record days on my blog. “Create something truly valuable rather than a vehicle for your own greed.”

great line, man! I think just to be thinking this way, having that kind of thought in your head is going to put you ahead of the pack.

It’s unfortunate that by necessity people often end up focusing on monetizing over producing stand out content.

Also I’ve experimented recently posting articles based on the kind of search queries I’ve seen people coming in from. Bada bing bada boom. Record days on my blog.

]]> By: Chris Garrett http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8093 Chris Garrett Thu, 27 Mar 2008 18:11:40 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8093 @Joanna - How you feel is critical, after all human beings are not the most rational of creatures :) Wouldn't it be great to think we could have even a tenth of George Lucas' impact? @BW - Simple and straightforward, couldn't ask for a better review - Thanks :) @Lucy - Thanks for the comment Lucy, I'm a bit embarrassed to have been so fanboy now ;) @robojiannis - If you can find an intersection between what you want to do and what other people need then everyone is happy though, right? @The Masked Millionaire - Same here with my VW dealer. It's the little things, but mostly respect rather than feeling entitled to my business @Sebastiaan - I like to think you can be unique and still respect and care for your fans. If that means hiring top-notch customer service people because you know they would do a better job then so be it. The difference is in intention and implementation. @Arjewtino - Good point, though stalker could be taken as good or bad :) @Joanna – How you feel is critical, after all human beings are not the most rational of creatures :) Wouldn’t it be great to think we could have even a tenth of George Lucas’ impact?

@BW – Simple and straightforward, couldn’t ask for a better review – Thanks :)

@Lucy – Thanks for the comment Lucy, I’m a bit embarrassed to have been so fanboy now ;)

@robojiannis – If you can find an intersection between what you want to do and what other people need then everyone is happy though, right?

@The Masked Millionaire – Same here with my VW dealer. It’s the little things, but mostly respect rather than feeling entitled to my business

@Sebastiaan – I like to think you can be unique and still respect and care for your fans. If that means hiring top-notch customer service people because you know they would do a better job then so be it. The difference is in intention and implementation.

@Arjewtino – Good point, though stalker could be taken as good or bad :)

]]> By: Chris Garrett http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19180 Chris Garrett Thu, 27 Mar 2008 18:11:00 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19180 @Joanna - How you feel is critical, after all human beings are not the most rational of creatures :) Wouldn't it be great to think we could have even a tenth of George Lucas' impact? @BW - Simple and straightforward, couldn't ask for a better review - Thanks :) @Lucy - Thanks for the comment Lucy, I'm a bit embarrassed to have been so fanboy now ;) @robojiannis - If you can find an intersection between what you want to do and what other people need then everyone is happy though, right? @The Masked Millionaire - Same here with my VW dealer. It's the little things, but mostly respect rather than feeling entitled to my business @Sebastiaan - I like to think you can be unique and still respect and care for your fans. If that means hiring top-notch customer service people because you know they would do a better job then so be it. The difference is in intention and implementation. @Arjewtino - Good point, though stalker could be taken as good or bad :) @Joanna – How you feel is critical, after all human beings are not the most rational of creatures :) Wouldn’t it be great to think we could have even a tenth of George Lucas’ impact?

@BW – Simple and straightforward, couldn’t ask for a better review – Thanks :)

@Lucy – Thanks for the comment Lucy, I’m a bit embarrassed to have been so fanboy now ;)

@robojiannis – If you can find an intersection between what you want to do and what other people need then everyone is happy though, right?

@The Masked Millionaire – Same here with my VW dealer. It’s the little things, but mostly respect rather than feeling entitled to my business

@Sebastiaan – I like to think you can be unique and still respect and care for your fans. If that means hiring top-notch customer service people because you know they would do a better job then so be it. The difference is in intention and implementation.

@Arjewtino – Good point, though stalker could be taken as good or bad :)

]]> By: Arjewtino http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8092 Arjewtino Thu, 27 Mar 2008 15:49:32 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8092 You missed a couple: #11. Stalker. #12. Friend. You missed a couple:

#11. Stalker.
#12. Friend.

]]> By: Arjewtino http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19179 Arjewtino Thu, 27 Mar 2008 15:49:00 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19179 You missed a couple: #11. Stalker. #12. Friend. You missed a couple:

#11. Stalker.
#12. Friend.

]]> By: Sebastiaan Elsenburg http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8091 Sebastiaan Elsenburg Thu, 27 Mar 2008 13:58:03 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8091 I understand that providing good customer service makes good business sense in general. However, I am not convinced that it makes equally good sense for musicians to put themselves at the customer service desk of their businesses. Marillion may perhaps be nice guys, exceedingly capable of dealing personally with their customers' after-sale concerns, but for me (just as a for instance) to interact with customers in any other way than through music would constitute a kind of commercial suicide attempt: I am not entirely in my right mind, and the mere act of having a chat with a fan usually sends them screaming for the door for good. I worry that if this trend for using the internet to market music continues, the industry will be peopled with nice, approachable guys, making nice, approachable music that offends no one (no offense intended). Artists will become virtually indistinguishable from customers, which would be a shame in an industry that has always reserved a special place in its heart for the flamboyant, the eccentric, and the plain crazy. Thank you, Chris, by the way, for all your consistently inspirational blog entries. Sebastiaan Elsenburg. I understand that providing good customer service makes good business sense in general. However, I am not convinced that it makes equally good sense for musicians to put themselves at the customer service desk of their businesses. Marillion may perhaps be nice guys, exceedingly capable of dealing personally with their customers’ after-sale concerns, but for me (just as a for instance) to interact with customers in any other way than through music would constitute a kind of commercial suicide attempt: I am not entirely in my right mind, and the mere act of having a chat with a fan usually sends them screaming for the door for good.

I worry that if this trend for using the internet to market music continues, the industry will be peopled with nice, approachable guys, making nice, approachable music that offends no one (no offense intended). Artists will become virtually indistinguishable from customers, which would be a shame in an industry that has always reserved a special place in its heart for the flamboyant, the eccentric, and the plain crazy.

Thank you, Chris, by the way, for all your consistently inspirational blog entries.

Sebastiaan Elsenburg.

]]> By: Sebastiaan Elsenburg http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19178 Sebastiaan Elsenburg Thu, 27 Mar 2008 13:58:00 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19178 I understand that providing good customer service makes good business sense in general. However, I am not convinced that it makes equally good sense for musicians to put themselves at the customer service desk of their businesses. Marillion may perhaps be nice guys, exceedingly capable of dealing personally with their customers' after-sale concerns, but for me (just as a for instance) to interact with customers in any other way than through music would constitute a kind of commercial suicide attempt: I am not entirely in my right mind, and the mere act of having a chat with a fan usually sends them screaming for the door for good. I worry that if this trend for using the internet to market music continues, the industry will be peopled with nice, approachable guys, making nice, approachable music that offends no one (no offense intended). Artists will become virtually indistinguishable from customers, which would be a shame in an industry that has always reserved a special place in its heart for the flamboyant, the eccentric, and the plain crazy. Thank you, Chris, by the way, for all your consistently inspirational blog entries. Sebastiaan Elsenburg. I understand that providing good customer service makes good business sense in general. However, I am not convinced that it makes equally good sense for musicians to put themselves at the customer service desk of their businesses. Marillion may perhaps be nice guys, exceedingly capable of dealing personally with their customers’ after-sale concerns, but for me (just as a for instance) to interact with customers in any other way than through music would constitute a kind of commercial suicide attempt: I am not entirely in my right mind, and the mere act of having a chat with a fan usually sends them screaming for the door for good.

I worry that if this trend for using the internet to market music continues, the industry will be peopled with nice, approachable guys, making nice, approachable music that offends no one (no offense intended). Artists will become virtually indistinguishable from customers, which would be a shame in an industry that has always reserved a special place in its heart for the flamboyant, the eccentric, and the plain crazy.

Thank you, Chris, by the way, for all your consistently inspirational blog entries.

Sebastiaan Elsenburg.

]]> By: The Masked Millionaire http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8090 The Masked Millionaire Thu, 27 Mar 2008 13:51:39 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8090 The only time I can remember in recent history that I was a fan of a company and then told others about it was when I had to have my Honda serviced. The service department treated me so good that I could hardly believe it. Everyone I talked to over the next few days got my "Honda Service" story. The Masked Millionaire The only time I can remember in recent history that I was a fan of a company and then told others about it was when I had to have my Honda serviced.

The service department treated me so good that I could hardly believe it. Everyone I talked to over the next few days got my “Honda Service” story.

The Masked Millionaire

]]> By: The Masked Millionaire http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19177 The Masked Millionaire Thu, 27 Mar 2008 13:51:00 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19177 The only time I can remember in recent history that I was a fan of a company and then told others about it was when I had to have my Honda serviced. The service department treated me so good that I could hardly believe it. Everyone I talked to over the next few days got my "Honda Service" story. The Masked Millionaire The only time I can remember in recent history that I was a fan of a company and then told others about it was when I had to have my Honda serviced.

The service department treated me so good that I could hardly believe it. Everyone I talked to over the next few days got my “Honda Service” story.

The Masked Millionaire

]]> By: robojiannis http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8089 robojiannis Thu, 27 Mar 2008 13:04:12 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8089 After reading the article in Technium "1000 true fans", I was thinking exactly the same question: how to do it. I agree with your points, but I wonder if identifying your audience and delivering what they want is a good idea. It sounds to me like selling out. I see blogging as the means of ones expression and not as a way to draw a wider audience and trying to please it. But I suppose if you're dealing with a professional or commercial blog, the perspective is different... After reading the article in Technium “1000 true fans”, I was thinking exactly the same question: how to do it.
I agree with your points, but I wonder if identifying your audience and delivering what they want is a good idea.
It sounds to me like selling out.
I see blogging as the means of ones expression and not as a way to draw a wider audience and trying to please it.
But I suppose if you’re dealing with a professional or commercial blog, the perspective is different…

]]> By: robojiannis http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19176 robojiannis Thu, 27 Mar 2008 13:04:00 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19176 After reading the article in Technium "1000 true fans", I was thinking exactly the same question: how to do it. I agree with your points, but I wonder if identifying your audience and delivering what they want is a good idea. It sounds to me like selling out. I see blogging as the means of ones expression and not as a way to draw a wider audience and trying to please it. But I suppose if you're dealing with a professional or commercial blog, the perspective is different... After reading the article in Technium “1000 true fans”, I was thinking exactly the same question: how to do it.
I agree with your points, but I wonder if identifying your audience and delivering what they want is a good idea.
It sounds to me like selling out.
I see blogging as the means of ones expression and not as a way to draw a wider audience and trying to please it.
But I suppose if you’re dealing with a professional or commercial blog, the perspective is different…

]]> By: Lucy Jordache http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8088 Lucy Jordache Thu, 27 Mar 2008 12:37:59 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-8088 Thanks so much for the support Chris! Anyone reading this and is interested in hearing what Chris is raving about can go to our website and either download some free music or apply for a free CD - hope to see some of you soon. Thanks so much for the support Chris!

Anyone reading this and is interested in hearing what Chris is raving about can go to our website and either download some free music or apply for a free CD – hope to see some of you soon.

]]> By: Lucy Jordache http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19175 Lucy Jordache Thu, 27 Mar 2008 12:37:00 +0000 http://www.chrisg.com/how-to-turn-visitors-into-raving-fans/#comment-19175 Thanks so much for the support Chris! Anyone reading this and is interested in hearing what Chris is raving about can go to our website and either download some free music or apply for a free CD - hope to see some of you soon. Thanks so much for the support Chris!

Anyone reading this and is interested in hearing what Chris is raving about can go to our website and either download some free music or apply for a free CD – hope to see some of you soon.

]]>