Comments on: Are You Clark Kent or Superman? http://www.chrisg.com/are-you-clark-kent-or-superman/ Build your business by sharing what you know Mon, 06 Feb 2012 23:38:26 +0000 hourly 1 http://wordpress.org/?v= By: Chris Garrett http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1697 Chris Garrett Sun, 25 Mar 2007 12:08:09 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1697 @Chris - no problem, I will do a trackback post soon :) @David - understood @Chris – no problem, I will do a trackback post soon :)

@David – understood

]]> By: Chris Garrett http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14934 Chris Garrett Sun, 25 Mar 2007 12:08:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14934 @Chris - no problem, I will do a trackback post soon :) @David - understood @Chris – no problem, I will do a trackback post soon :)

@David – understood

]]> By: Chris Garrett http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14935 Chris Garrett Sun, 25 Mar 2007 12:08:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14935 @Chris - no problem, I will do a trackback post soon :) @David - understood @Chris – no problem, I will do a trackback post soon :)

@David – understood

]]> By: David Hertog http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1676 David Hertog Sat, 24 Mar 2007 22:02:35 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1676 Seth generally writes about mass-market brands, but HE isn't one--and shouldn't be judged by the rulebook he's written. By mass market standards, Seth's is a brand of exclusivity, so he perpetuates that image by being selective about the ways in which people interact with him. Seth's blog isn't about customer service, it's about providing value and, specifically, he aims to provide clear-headed business advice in a noisy world. Personally, I go there to hear his voice, not mine or anyone else's. If I want communicate with him directly, I'll send him an email, and if I want to talk about his views with others, I'll come here, or the small handful of places like it. Seth generally writes about mass-market brands, but HE isn’t one–and shouldn’t be judged by the rulebook he’s written. By mass market standards, Seth’s is a brand of exclusivity, so he perpetuates that image by being selective about the ways in which people interact with him.

Seth’s blog isn’t about customer service, it’s about providing value and, specifically, he aims to provide clear-headed business advice in a noisy world. Personally, I go there to hear his voice, not mine or anyone else’s. If I want communicate with him directly, I’ll send him an email, and if I want to talk about his views with others, I’ll come here, or the small handful of places like it.

]]> By: David Hertog http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14932 David Hertog Sat, 24 Mar 2007 22:02:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14932 Seth generally writes about mass-market brands, but HE isn't one--and shouldn't be judged by the rulebook he's written. By mass market standards, Seth's is a brand of exclusivity, so he perpetuates that image by being selective about the ways in which people interact with him. Seth's blog isn't about customer service, it's about providing value and, specifically, he aims to provide clear-headed business advice in a noisy world. Personally, I go there to hear his voice, not mine or anyone else's. If I want communicate with him directly, I'll send him an email, and if I want to talk about his views with others, I'll come here, or the small handful of places like it. Seth generally writes about mass-market brands, but HE isn’t one–and shouldn’t be judged by the rulebook he’s written. By mass market standards, Seth’s is a brand of exclusivity, so he perpetuates that image by being selective about the ways in which people interact with him.

Seth’s blog isn’t about customer service, it’s about providing value and, specifically, he aims to provide clear-headed business advice in a noisy world. Personally, I go there to hear his voice, not mine or anyone else’s. If I want communicate with him directly, I’ll send him an email, and if I want to talk about his views with others, I’ll come here, or the small handful of places like it.

]]> By: David Hertog http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14933 David Hertog Sat, 24 Mar 2007 22:02:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14933 Seth generally writes about mass-market brands, but HE isn't one--and shouldn't be judged by the rulebook he's written. By mass market standards, Seth's is a brand of exclusivity, so he perpetuates that image by being selective about the ways in which people interact with him. Seth's blog isn't about customer service, it's about providing value and, specifically, he aims to provide clear-headed business advice in a noisy world. Personally, I go there to hear his voice, not mine or anyone else's. If I want communicate with him directly, I'll send him an email, and if I want to talk about his views with others, I'll come here, or the small handful of places like it. Seth generally writes about mass-market brands, but HE isn’t one–and shouldn’t be judged by the rulebook he’s written. By mass market standards, Seth’s is a brand of exclusivity, so he perpetuates that image by being selective about the ways in which people interact with him.

Seth’s blog isn’t about customer service, it’s about providing value and, specifically, he aims to provide clear-headed business advice in a noisy world. Personally, I go there to hear his voice, not mine or anyone else’s. If I want communicate with him directly, I’ll send him an email, and if I want to talk about his views with others, I’ll come here, or the small handful of places like it.

]]> By: Chris Baskind http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1670 Chris Baskind Sat, 24 Mar 2007 21:08:54 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1670 I second the request for a primer on Trackbacks. I've been online for years, and have never much used them (in fact, they're unsupported by Joomla, my preferred CMS). It would be interesting to know how people use this effectively. I second the request for a primer on Trackbacks. I’ve been online for years, and have never much used them (in fact, they’re unsupported by Joomla, my preferred CMS). It would be interesting to know how people use this effectively.

]]> By: Chris Baskind http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14930 Chris Baskind Sat, 24 Mar 2007 21:08:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14930 I second the request for a primer on Trackbacks. I've been online for years, and have never much used them (in fact, they're unsupported by Joomla, my preferred CMS). It would be interesting to know how people use this effectively. I second the request for a primer on Trackbacks. I’ve been online for years, and have never much used them (in fact, they’re unsupported by Joomla, my preferred CMS). It would be interesting to know how people use this effectively.

]]> By: Chris Baskind http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14931 Chris Baskind Sat, 24 Mar 2007 21:08:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14931 I second the request for a primer on Trackbacks. I've been online for years, and have never much used them (in fact, they're unsupported by Joomla, my preferred CMS). It would be interesting to know how people use this effectively. I second the request for a primer on Trackbacks. I’ve been online for years, and have never much used them (in fact, they’re unsupported by Joomla, my preferred CMS). It would be interesting to know how people use this effectively.

]]> By: Chris Garrett http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1666 Chris Garrett Sat, 24 Mar 2007 19:25:48 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1666 @Chris - good point @Bes - we are who we are but sometimes you have to show rather than just be @Broc - my email is growing but I hope I will always be able to answer it :) @Maryrose - hmm perhaps I should cover some of this stuff, you are right @Leonard - There is a spectrum from vanilla website to full-on blog. All the options in between. I guess it comes down to what your goals are and where a blog fits in. It strikes me though that many people still use the same mindset of the 90's - website + email list rather than conversation. @David - That's an interesting idea, make your website into an obstacle course - like business Darwinism, only the fittest customers get served? Getting loyal customers to jump through hoops for a chance at communicating does not seem that friendly a customer service approach, but you know, YMMV :) @Chris – good point

@Bes – we are who we are but sometimes you have to show rather than just be

@Broc – my email is growing but I hope I will always be able to answer it :)

@Maryrose – hmm perhaps I should cover some of this stuff, you are right

@Leonard – There is a spectrum from vanilla website to full-on blog. All the options in between. I guess it comes down to what your goals are and where a blog fits in. It strikes me though that many people still use the same mindset of the 90′s – website + email list rather than conversation.

@David – That’s an interesting idea, make your website into an obstacle course – like business Darwinism, only the fittest customers get served? Getting loyal customers to jump through hoops for a chance at communicating does not seem that friendly a customer service approach, but you know, YMMV :)

]]> By: Chris Garrett http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14928 Chris Garrett Sat, 24 Mar 2007 19:25:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14928 @Chris - good point @Bes - we are who we are but sometimes you have to show rather than just be @Broc - my email is growing but I hope I will always be able to answer it :) @Maryrose - hmm perhaps I should cover some of this stuff, you are right @Leonard - There is a spectrum from vanilla website to full-on blog. All the options in between. I guess it comes down to what your goals are and where a blog fits in. It strikes me though that many people still use the same mindset of the 90's - website + email list rather than conversation. @David - That's an interesting idea, make your website into an obstacle course - like business Darwinism, only the fittest customers get served? Getting loyal customers to jump through hoops for a chance at communicating does not seem that friendly a customer service approach, but you know, YMMV :) @Chris – good point

@Bes – we are who we are but sometimes you have to show rather than just be

@Broc – my email is growing but I hope I will always be able to answer it :)

@Maryrose – hmm perhaps I should cover some of this stuff, you are right

@Leonard – There is a spectrum from vanilla website to full-on blog. All the options in between. I guess it comes down to what your goals are and where a blog fits in. It strikes me though that many people still use the same mindset of the 90′s – website + email list rather than conversation.

@David – That’s an interesting idea, make your website into an obstacle course – like business Darwinism, only the fittest customers get served? Getting loyal customers to jump through hoops for a chance at communicating does not seem that friendly a customer service approach, but you know, YMMV :)

]]> By: Chris Garrett http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14929 Chris Garrett Sat, 24 Mar 2007 19:25:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14929 @Chris - good point @Bes - we are who we are but sometimes you have to show rather than just be @Broc - my email is growing but I hope I will always be able to answer it :) @Maryrose - hmm perhaps I should cover some of this stuff, you are right @Leonard - There is a spectrum from vanilla website to full-on blog. All the options in between. I guess it comes down to what your goals are and where a blog fits in. It strikes me though that many people still use the same mindset of the 90's - website + email list rather than conversation. @David - That's an interesting idea, make your website into an obstacle course - like business Darwinism, only the fittest customers get served? Getting loyal customers to jump through hoops for a chance at communicating does not seem that friendly a customer service approach, but you know, YMMV :) @Chris – good point

@Bes – we are who we are but sometimes you have to show rather than just be

@Broc – my email is growing but I hope I will always be able to answer it :)

@Maryrose – hmm perhaps I should cover some of this stuff, you are right

@Leonard – There is a spectrum from vanilla website to full-on blog. All the options in between. I guess it comes down to what your goals are and where a blog fits in. It strikes me though that many people still use the same mindset of the 90′s – website + email list rather than conversation.

@David – That’s an interesting idea, make your website into an obstacle course – like business Darwinism, only the fittest customers get served? Getting loyal customers to jump through hoops for a chance at communicating does not seem that friendly a customer service approach, but you know, YMMV :)

]]> By: David Hertog http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1665 David Hertog Sat, 24 Mar 2007 19:13:30 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1665 "Knowing this, what percentage of readers will ever email? Only the most determined and savvy." Can someone tell me why it's wrong for Seth to want to speak only to the most determined and savvy? Are there other types of people worth knowing? “Knowing this, what percentage of readers will ever email? Only the most determined and savvy.”

Can someone tell me why it’s wrong for Seth to want to speak only to the most determined and savvy? Are there other types of people worth knowing?

]]> By: David Hertog http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14926 David Hertog Sat, 24 Mar 2007 19:13:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14926 "Knowing this, what percentage of readers will ever email? Only the most determined and savvy." Can someone tell me why it's wrong for Seth to want to speak only to the most determined and savvy? Are there other types of people worth knowing? “Knowing this, what percentage of readers will ever email? Only the most determined and savvy.”

Can someone tell me why it’s wrong for Seth to want to speak only to the most determined and savvy? Are there other types of people worth knowing?

]]> By: David Hertog http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14927 David Hertog Sat, 24 Mar 2007 19:13:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14927 "Knowing this, what percentage of readers will ever email? Only the most determined and savvy." Can someone tell me why it's wrong for Seth to want to speak only to the most determined and savvy? Are there other types of people worth knowing? “Knowing this, what percentage of readers will ever email? Only the most determined and savvy.”

Can someone tell me why it’s wrong for Seth to want to speak only to the most determined and savvy? Are there other types of people worth knowing?

]]> By: Leonard Klaatu http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1654 Leonard Klaatu Sat, 24 Mar 2007 15:24:10 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1654 What if a "blog" only allows comments in certain posts? I'm thinking of the ever-popular dooce. She permits comments sometimes. Sometimes not. It's still very much a blog though. How consistent should "comments allowed" be for a site to be a full-fledged blog (whatever that means)? What if a “blog” only allows comments in certain posts? I’m thinking of the ever-popular dooce. She permits comments sometimes. Sometimes not. It’s still very much a blog though.

How consistent should “comments allowed” be for a site to be a full-fledged blog (whatever that means)?

]]> By: Leonard Klaatu http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14924 Leonard Klaatu Sat, 24 Mar 2007 15:24:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14924 What if a "blog" only allows comments in certain posts? I'm thinking of the ever-popular dooce. She permits comments sometimes. Sometimes not. It's still very much a blog though. How consistent should "comments allowed" be for a site to be a full-fledged blog (whatever that means)? What if a “blog” only allows comments in certain posts? I’m thinking of the ever-popular dooce. She permits comments sometimes. Sometimes not. It’s still very much a blog though.

How consistent should “comments allowed” be for a site to be a full-fledged blog (whatever that means)?

]]> By: Leonard Klaatu http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14925 Leonard Klaatu Sat, 24 Mar 2007 15:24:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14925 What if a "blog" only allows comments in certain posts? I'm thinking of the ever-popular dooce. She permits comments sometimes. Sometimes not. It's still very much a blog though. How consistent should "comments allowed" be for a site to be a full-fledged blog (whatever that means)? What if a “blog” only allows comments in certain posts? I’m thinking of the ever-popular dooce. She permits comments sometimes. Sometimes not. It’s still very much a blog though.

How consistent should “comments allowed” be for a site to be a full-fledged blog (whatever that means)?

]]> By: maryrose lyons http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1647 maryrose lyons Sat, 24 Mar 2007 10:13:55 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-1647 Good post. How about a future one about Trackback? A how to guide for those who are not in the know. :-) Good post. How about a future one about Trackback? A how to guide for those who are not in the know. :-)

]]> By: maryrose lyons http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14922 maryrose lyons Sat, 24 Mar 2007 10:13:00 +0000 http://www.chrisg.com/are-you-clark-kent-or-superman/#comment-14922 Good post. How about a future one about Trackback? A how to guide for those who are not in the know. :-) Good post. How about a future one about Trackback? A how to guide for those who are not in the know. :-)

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